Joe Imhoff
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Work Experience
Bright Tech Consulting
Chicago, IL (Remote)
AI Engineer
September 2025 - Present
- Designed and deployed 8+ enterprise-grade multi-agent AI systems for healthcare, manufacturing, and insurance clients, enabling autonomous task execution, workflow routing, and context-aware decision-making across complex operational environments.
- Built RAG pipelines using vector databases (Pinecone, Chroma DB) and graph-based reasoning (Neo4j), connecting to Databricks, Snowflake, and SAP to improve response accuracy by 45%.
- Orchestrated agent workflows with LangGraph, enabling agents to test APIs, analyze documents, interpret logs, generate code, triage tickets, and integrate with CI/CD ecosystems.
- Packaged and deployed models on AWS using Langfuse for real-time telemetry, cost controls, and model switching; ensured systems met security, compliance, and auditability requirements.
- Integrated agentic AI systems with legacy applications (ERP systems, SAP ECC, Salesforce), reducing manual process time by 65%.
RAG
Agentic AI
Python
LangGraph
LangChain
Langfuse
CrewAI
Neo4j
ChromaDB
Pinecone
Streamlit
Databricks
Snowflake
SAP
MCP
A2A
GCP
Vertex
Blob Storage
Generative AI
LLM
SLM
Agile
Consulting
Milvus
fastapi
fastmcp
pytest
pandas
pydantic
PyTorch
Chat-GPT
Claude
Gemini
Microsoft SQL Server
CellTrak Technologies (A Homecare Homebase Company)
Schaumburg, IL (remote)
October 2015 - September 2025
Software Engineer Manager | Site Reliability Focus
November 2021 - September 2025
- Led a 5-person team to stabilize enterprise systems, reducing support overhead many times over via AI-enhanced knowledge bases and custom tooling.
- Architected cloud-native CI/CD pipelines (Jenkins, EventBridge) and automated remediation, cutting deployment time from days to minutes with 0% downtime.
- Co-developed an agentic AI solution that autonomously resolved 90% of billing rejections by analyzing deficiencies and resubmitting claims with qualified data.
- Engineered self-healing systems using Concierge, reducing MTTR by 35% through proactive alerting and feedback loops.
- Directed schema migration and data archiving via Airflow and Snowflake, optimizing database performance 30%.
- Championed hiring and onboarding for engineers of all levels, aligning talent acquisition with technical and cultural standards.
- Built custom deployment architecture and internal tooling to empower QA and dev teams, enhancing velocity and cross-functional collaboration.
Datadog
PHP
Svelte
Python
Jenkins
Docker
Kubernetes
AWS
EventBridge
Lambda
Symfony
CloudWatch
Jira
OpsGenie
Vertex
RAG
Agentic AI
LangChain
LangGraph
GCP
Chat-GPT
Claude
Gemini
Salesforce
Transparency
Communication Skills
Agile
Project Management
UI Design
React
Redux
TypeScript
MariaDB
Postgres
ChromaDB
Pinecone
FastAPI
Bash
Management
Ansible
Terraform
Wiz
Node.js
Point of Contact
Concierge
Informer
Vitest
PHPUnit
Jest
Playwright
TDD
Software Engineer Manager | Interoperability Focus
May 2020 - October 2021
- Spearheaded the design and implementation of a critical thinking driven hiring framework that improved confidence in a candidate's potential performance
- Recruited and onboarded two top-tier senior software engineers, resulting in 25% higher team productivity through strategic technical and cultural alignment
- Architected 5+ EMR interfaces using modern API standards, enhancing interoperability and user experience for partner healthcare providers
- Led cross-functional transformation initiatives with EMR partners and stakeholders that modernized critical interfaces and streamlined operations, directly contributing to HCHB acquisition
- Resolved critical system failures by conducting deep-dive analysis of legacy interface code and implementing comprehensive documentation that improved system reliability and shared comprehension
- Engineered innovative data remediation solutions for 20+ critical issues, ensuring data integrity and operational continuity
- Pioneered a support-first policy for EMR vendor interactions that streamlined vendor and customer interactions, reducing confusion and improving external perception of the product
- Proactively embedded in Technical Support scrums to accelerate ticket resolution by 25% and enhance cross-departmental synergy through real-time assistance
- Managed both the T3 Technical Support Team and Interops team for about 6 months, managing 7 engineers total
PHP
Symfony
Jira
Python
Management
Transparency
Docker
MariaDB
Bash
Concierge
Project Management
Jenkins
Agile
Point of Contact
Microsoft SQL Server
React
Jest
Node.js
JavaScript
TDD
Platform Engineer
November 2019 - April 2020
- Launched a high-impact remediation initiative to resolve several critical system failures, greatly improving system stability
- Spearheaded end-to-end cloud deployment transformation that reduced deployment time from 7+ days to sub-2 minutes with 0% downtime, enabling daily releases and immediate hotfix patching through DevOps optimization
- Engineered a dynamic schema migration suite that automated database updates during deployments, reducing migration failures by 99% and increasing responsiveness in high impact areas
- Pioneered a data archiving framework using Snowflake and Airflow that shrunk transactional databases by 80%, improving query performance by 12,000% in high demand areas
- Orchestrated cross-functional support engagement with Technical Support teams, resolving 24+ hour critical incidents in <4 hours and reducing average ticket resolution time by 30% through real-time triage
Python
Kubernetes
Helm
Docker
AWS
Ansible
Chef
Datadog
Jira
Project Management
Agile
Point of Contact
Node.js
MariaDB
Senior Software Engineer
October 2015 - October 2019
- Proved myself to be a valuable leader after 1 year and led several cross-functional initiatives as the lead in pods of 4 senior engineers
- Architected a custom SPA framework blending React and Angular capabilities to accelerate feature delivery optimized for our companies needs
- Engineered high-throughput API systems for mobile event processing, enabling 10K+ hourly transactions with 99.95% reliability through asynchronous event streaming
- Leveraged Rails best practices to modernize PHP framework architecture, improving core functionality and reducing bug rates by 20% and marginally increasing readability across monolithic legacy application
- Drove rapid feature development by leveraging the strengths of Symfony through reusable component patterns
- Cultivated a learning culture that increased peer technical proficiency via mentorship programs and knowledge-sharing initiatives
- Orchestrated Vagrant environment standardization, maintaining 100% dev consistency across 20+ environments despite co-lo to cloud system migrations
- Designed QA-ready deployment architecture that reduced testing cycles by 35%, aggressively accelerating time from code complete to production launch
- Synchronized geographically distributed teams in an Electron/React ecosystem, ensuring 99% feature alignment across 4 global time zones
PHP
Symfony
React
Electron
Vagrant
Docker
AWS
EC2
Jenkins
Bash
Desktop Deployment
Leadership
Jira
Agile
MySQL
MariaDB
Windows Office Administrator
Meta Programming
Active Campaign
Chicago, IL
Software Engineer / Technical Lead
March 2019 - November 2019
- Drove modernization of legacy PHP systems using AWS, improving reliability and scalability. Improving customer onboarding processing times by 200%
- Architected customer-facing features using Ember.js and PHP that increased platform engagement by 35% through intuitive UX redesigns
- Cultivated a high-impact mentorship program that accelerated junior engineer proficiency by 40%, reducing onboarding time by 25% across 4 teams
- Orchestrated end-to-end automation for CSV payload ingestion, eliminating 70% of manual effort and saving 40 hours of customer onboarding on average
- Engineered a zero-failure JSON batch processing pipeline handling 10K+ daily imports, cutting data import errors by 95% and boosting customer satisfaction by 25%
Ember
PHP
Custom Framework
JSOND
Kafka
Docker
Node.js
UI Design
NPM
SQS
GitHub
GitLab
Jira
Jest
PHPUnit
Kubernetes
Git
TDD
Meta Programming
MySQL
Springleaf Financial Services
Chicago, IL
Senior Backend Engineering & Microservices Strategy
May 2015 - October 2015
- Engineered features within a multi-service RESTful API ecosystem, driving scalability and seamless service integration.
- Designed and expanded microservices architecture strategy, accelerating new service creation by 50%.
- Developed Ruby-based backend functionality, ensuring reliability and performance across distributed systems.
- Built reusable engines for cross-application consistency, embedding self-testing and standardized code idioms.
- Mentored a 50+ engineer team through peer reviews and best practices; enforced GitHub rebase/commit workflows.
- Leveraged Sidekiq and Redis for idempotent, multi-threaded background tasks, boosting system throughput 30%.
Redis
Sidekiq
Ruby
Ruby on Rails
Microservices
Mentoring
Meta Programming
MySQL
Postgres
TDD
Jira
iCrossing
Chicago, IL
Full-Stack Senior Engineer / Cross-Functional "Fixer" Team
October 2011 - May 2015
- Delivered data visualization platforms with D3.js, enabling users to uncover insights by connecting siloed datasets.
- Operated in a high-impact "fixer" team, tackling complex marketing systems and multi-platform digital experiences.
- Rapidly adopted emerging frameworks (Sinatra, Ember, Backbone, Angular) to accelerate delivery.
- Contributed to architecture and scaling of microservices for an enterprise business platform.
- Engineered multi-platform UI/UX using SCSS, CSS, JavaScript, jQuery, and EXT.js.
- Managed CentOS-based environments for staging/deployment, optimizing infrastructure reliability.
- Created and maintained customer related products on Heroku for faster and cost-effective deployments.
- Championed code quality with Kane and Rubocop, embedding best practices into the development lifecycle.
D3.js
EXT.js
Backbone
Ember
Sinatra
jQuery
SCSS
CSS
Bash
System Administration
Jira
Kane
Rubocop
Agile
CoffeeScript
GitLab
Git
Ruby
Ruby on Rails
Java
Maven
Groovy
MySQL
Postgres
UX Design
Apache
Jenkins
Fedora
CentOS
WordPress
Heroku
TDD
VMWare
ISP Painting
Naperville, IL
Full-Stack Engineer
December 2010 - September 2011
- Championed full-stack ownership across 5+ technical domains (SysAdmin, DevOps, PHP, DB, UI/UX)
- Spearheaded user-centric feature prioritization, aligning 40+ requests with roadmap velocity to deliver 25% faster time-to-market for key initiatives
- Leveraged AJAX, VMWare, and modern JavaScript to decrease page load times and add page responsiveness
VMWare
Subversion
Zendesk
PHP
Custom Framework
System Administration
Windows Office Administrator
MySQL
Database Admin
Endpoint Maintenance
jQuery
EXT.js
UX Design
UI Design
Licensing
Co-lo management
Bash
mainframe development
SharePoint
WordPress
Jira
Point of Contact
Just5Clicks
Wauconda, IL
Full-Stack Engineer
September 2010 - November 2010
- Migrated non-modular PHP/ASP.NET monoliths to a modular PHP library, reducing technical debt by 35% and cutting feature delivery time by 25%, removing the need to copy and paste code
- Engineered 15+ end-to-end automation workflows that eliminated 20+ hours/week of manual labor, enabling our rag-tag team of engineers to focus on feature development
- Optimized SQL queries and schemas to reduce query time by 75%, increase feature development time significantly, and allow for security around sensitive data points
Subversion
Java
ASP.net
IIS
Microsoft SQL Server
PHP
Photoshop
Illustrator
JavaScript
jQuery
CSS
HTML
OOP
MVC
Jira
Building Management
Automation
Debugging
Test Automation
Waterfall
OCR
EXT.js
Sears Holdings Corporation
Hoffman Estates, IL
Frontend Engineer
August 2009 - September 2010
- Successfully prioritized and delivered 10+ concurrent projects—including high-impact initiatives and personal work—while consistently exceeding expectations amidst a high-volume, detailed workload
- Transitioned to a highly technical frontend engineering role, accelerating feature delivery by 20% through OOP jQuery class and module design
- Enhanced a shared jQuery library utilized by 40+ frontend engineers, improving component reusability by 30% and reducing development time by 15%
jQuery
DreamWeaver
Photoshop
Flash
JavaScript
Java
CSM
WordPress
Point of Contact
Tom Rowe and Associates
Harlingen, TX (Remote)
Frontend Developer
March 2009 - August 2009
- Led full lifecycle web development—from initial client consultation to successful launch—for 10+ projects, ensuring alignment with business goals and user needs.
- Rapidly prototyped and deployed 5+ micro-sites for new product introductions, leveraging Flash to deliver immersive and engaging user experiences.
- Designed and implemented custom visual assets using Adobe Photoshop and Illustrator, integrating them seamlessly into responsive HTML/CSS layouts for optimal cross-browser compatibility.
ASP.net
Flash
HTML
CSS
Photoshop
Illustrator
IIS
SharePoint
WordPress
Custom Framework
Education
Illinois Institute of Art (Schaumburg)
Bachelor of Digital Media Production
Certificates
ADaSci Certified Agentic AI System Architect
Institution: ADaSci
Date: December 2025
Description:
This certificate focused on the design, governance, strengths, weaknesses, and best practices of Agentic AI systems through labs and a mix of recorded and live sessions.
Certification ID:
#CERT-20251223-3126
RAG
AGA
A2A
MCP
Pinecone
GCP
n8n
Agentic AI
CrewAI
LangChain
Multimodal
LangGraph
CrewAI
Ollama
AutoGen
Classes
Practical Multi-AI Agents and Advanced Use Cases with CrewAI
Institution: deeplearning.ai
Completion Date: February 16, 2023
Description:
This course focused on building and deploying multi-agent AI systems using the CrewAI framework. Key topics likely included:, - Multi-agent architecture design for complex AI workflows
- CrewAI framework fundamentals and advanced features
- Agent coordination and task delegation strategies
- Real-world use case implementations (research, content creation, analysis)
- Advanced prompt engineering for agent interactions
- Error handling and system optimization techniques
- The course emphasized practical application of AI agent systems rather than theoretical concepts, with hands-on implementation of multi-agent workflows for various business scenarios.
CrewAI
Angular Deep Dive - Beginner to Advanced (Angular 21)
Completion Date: Current
Description:
12 hour course that covers Angular 21 and the backwards compatibility to angular 17
Angular
TypeScript